Online Merchandising Manager

Parts Town
Addison, IL
Posted 60+ days ago
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See What We're All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain's Fast 50 list nine times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace in 2020 and 2021.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat – Apply Today!


  • Parts Town Pride – check out our virtual tour and culture!
  • Quarterly profit sharing bonus
  • Hybrid work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Casual dress code
  • On demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don't worry, we've got you covered.

The Job at a Glance

The Online Merchandising Manager will develop strategies to up-sell and cross-sell products, services, and content through our various channels. You will help enhance and better understand customer experience while improving e-commerce conversion and driving sales. You'll partner with the segment leaders, Marketing Managers and the e-commerce team to create, execute and report on merchandising strategies to support sales and marketing efforts.

A Typical Day

  • Develop merchandising strategies across our e-commerce and email channels including the Parts Town desktop and mobile sites, app, punchout sites, marketing and transactional emails, SMS/push, etc. – to enhance user experience, improve e-commerce conversion, and drive sales.
  • Develop strategies to up-sell and cross-sell products and services to new and existing customers through our e-commerce experience
  • Review, optimize, and elevate all touchpoints in the customer journey from a merchandising perspective
  • Work with others in the Marketing, Creative, and supporting teams to launch initiatives on time and on budget
  • Collaborate with stakeholders and execute on promotional strategies
  • Manage and create calendar for all content/merchandising slots and identify opportunities for additional content/merchandising slots throughout
  • Make modifications and/or expansions based on reporting
  • Contribute to product strategy/assortment strategy, including exclusive business opportunities to grow online product offering
  • Track web visitor behavior and make design suggestions to modify website design
  • Monitor competitive landscape and provide insights and recommendations to drive's merchandising program forward

To Land This Opportunity

  • You're a proactive thinker with superb analytical skills
  • You accomplished 4+ years of experience in digital marketing or merchandising with an ecommerce focused business
  • You show fanatical attention to detail
  • You demonstrate strong written and verbal communication skills and organizational skills to effectively communicate across all company levels, teams and partners
  • You have top notch project management skills
  • You are a self-starter with the ability to juggle multiple priorities
  • You're passionate about staying on top of emerging technology and industry trends
  • Bonus points if you have experience with Google Analytics, email service provider tools and CMS tools
  • It's a plus if you have a bachelor's degree in Marketing or other related field

About Your Future Team

You're really in for a treat. How do you feel about pop culture? We've got some real enthusiasts on the Digital Marketing team – from Disney and Star Wars to sports and music. If that's you too, you'll be in good company. We like to laugh, so bring your best jokes – you will be tested.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Apply on Company Website