Patient Services Specialist

Providence Health & Services
Fullerton, CA
Posted Yesterday
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Providence is calling for passionate Patient Services Specialists for our location in St. Jude Hospital - Fullerton. These will be for openings for full-time/part-time/on-call employment and various shifts (days, nights, evenings or variable). Successful external applicants are eligible for a $1,000 extended sign-on bonus.

Internal caregivers may receive $3,000 referral bonus* for successful external referrals.

  • Referrals for roles below 0.5 FTE are not eligible.

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service

Preferred qualifications:

  • Associate's Degree in Healthcare or Business Administration
  • Upon hire: Provider Basic Life Support (BLS) - American Heart Association
  • Upon hire: Certified Healthcare Access Associate (CHAA)
  • Upon hire: Certified Revenue Cycle Specialist (CRCS)
  • 3 years experience within Patient Access of Business office setting
  • Experience with insurance eligibility systems

  • 3 years Utilization of medical terminology in job setting
  • Knowledge in medical billing codes

  • 1 year Knowledge of Epic Applications

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

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